Blood pressure
Upper-arm cuff with a large display. Seated readings, morning and evening, on the schedule your team sets.
Your patients' vitals,
watched every day —
by a clinical team.
We ship the devices, train your staff in one session and review blood pressure, weight, SpO₂ and glucose around the clock from our Philadelphia monitoring center. You get the alerts, the monthly reports, and the documentation your practice bills from.
Hardware included
No capital purchase
90-day pilot
Blood pressure · patient 4021
148/92 mmHg
Weight · patient 3117
214.6 lb
SpO₂ · patient 2884
94 %
Glucose · patient 3902
182 mg/dL
Escalated to the ordering clinician at 08:04. Protocol: three consecutive systolic readings over 140.
Reviewed by clinical staffPhiladelphia · 24/7
The problem
A 15-minute visit
cannot cover
the other 89 days.
About half of U.S. adults have high blood pressure, and fewer than one in four have it under control (CDC). The readings that would change a treatment plan happen at home, on a Tuesday morning, and nobody sees them.
So the same conversation repeats every three months: “How have you been?” — answered from memory, with a cuff taken once in a waiting room.
Remote physiologic monitoring exists to replace that guess with a record. Not a gadget program: a schedule of readings, a clinician who reviews them, and a documented trail of what changed and when.
1 in 4U.S. adults with hypertension who have it under control (CDC)
30 daysminimum monitoring period per RPM billing cycle
24/7clinical review, staffed from our Philadelphia center
What you get
Everything except the clinical judgement.
A monitoring program fails on logistics long before it fails on medicine: devices that never arrive, patients who cannot pair them, alerts nobody owns. We took all of that.
- Devices configured, shipped and replaced by us. The practice never buys, stores or repairs hardware.
- One 30-minute staff onboarding. Consent, enrollment and what the reports look like — no integration project.
- 24/7 review by physicians and nurses. A 12-person clinical team, on shift in Philadelphia.
- Alerts on the thresholds you set. Your protocol decides what counts as urgent and who we call.
- Monthly reports for every enrolled patient. Readings, alerts, interventions — structured for documentation.
- Patient support that answers. A person on the line for setup questions, in the evening and at the weekend.
What we don't do
We don't replace your EHR, and we don't make clinical decisions for you. We watch, escalate and document — your team treats.
The workflow
What your first 30 days
actually look like.
Written as a sequence, because “we handle it” is not a workflow. This is the one we run for every practice that starts with us.
1 Day 1
Protocol call
45 minutes with your clinical lead: patient criteria, device mix, alert thresholds, escalation contacts.
2 Day 3
Staff training
30 minutes on consent, enrollment and reading the reports. Recorded for anyone who misses it.
3 Day 5
First ten enrolled
We call each patient, confirm consent, configure and ship their kit, and test it on arrival.
4 Day 10
Readings begin
Daily values arrive. Our clinical team reviews them against your protocol, around the clock.
5 Day 30
Reporting cycle
Monthly summaries reach your team, with the alert log and the interventions already written up.
| Who does what | Monitor Health | Your practice |
|---|---|---|
| Patient contact | Enrollment call, consent, kit walkthrough, technical support | Clinical relationship and care plan |
| Hardware | Configuration, shipping, replacement, returns | — |
| Monitoring | Daily review, threshold alerts, escalation to your contact | Clinical judgement and treatment changes |
| Documentation | Monthly report, alert log, intervention record | Submit the claim; keep the record of care |
Timeline assumes standard device availability and a signed business associate agreement.
The kit
Four readings, one box,
no instructions to memorize.
Every device is paired and tested before it leaves us. If one fails, it is replaced — the practice never buys hardware and the patient never debugs it.
Weight
Daily weight is one of the earliest signals of fluid build-up in heart failure. Step on; the reading sends.
Oxygen & pulse
SpO₂ and heart rate for respiratory and cardiac patients, taken on the days your protocol specifies.
Glucose
Blood glucose readings for diabetic patients, using the strips and routine they already know.
28
compartments
Optional add-on
Medication dispenser
A seven-day dispenser with no screens and no buttons — designed for patients who cannot manage a phone app, including dementia and Alzheimer's routines.
The economics
RPM is a covered service.
The reporting burden is ours.
Remote physiologic monitoring is billed under four CPT codes. The practice needs daily readings, a documented monitoring period and a monthly summary — the three things our program produces by default.
We do not say “covered by insurance” until it is true. Coverage differs by payer, plan and patient. We check eligibility before anyone is enrolled, and we put the answer in writing.
| Code | What it covers |
|---|---|
| 99453 | Set-up and patient education on the equipment — one time per episode |
| 99454 | Device supply with daily recordings or programd alerts, per 30 days |
| 99457 | Treatment management, first 20 minutes per calendar month |
| 99458 | Each additional 20 minutes per calendar month |
Evidence
Practices that refer
their own patients.
Monitor Health monitors patients for practices across the country. The numbers are cumulative — readings taken, reports written, devices managed.
10,000
patients monitored to date
50,000
clinical reports prepared
2,000+
devices configured and managed
<24h
report turnaround after study completion
“Our patients are excited to do these studies at home. Knowing someone is professionally watching them gives our practice peace of mind.”
Andrew Couchara, PA-CPhysician assistant
“Five years working with Monitor Health on our rhythm clinic. Reports, alerts and communication have been consistently strong, including when things get difficult.”
Ziad Khoury, MD, FACCRhythm management clinic
For patients & families
If your doctor enrolled you,
here is the whole routine.
Take the reading. Put the cuff back in the box. That is the job. Everything else — the app, the chart, the person deciding whether a number matters — is on our side.
- The kit arrives set up, with your name on it. No pairing, no passwords.
- Readings send themselves. Nothing to type in, nothing to remember.
- A clinician reviews them. If something needs attention, we call you and your doctor.
- A son, daughter or carer can be the one who helps — many of our patients are enrolled that way.
Call us: 215-748-5830
A person answers, 24 hours a day.
Before you decide
What you are not
signing up for.
No
Capital purchase
The hardware stays ours. Devices ship configured, get replaced when they fail, and go back to us at the end.
No
Software project
No integration build, no IT ticket, no new system for your front desk to learn before the first patient.
No
Open-ended contract
We start with a 90-day pilot and agreed success measures. What happens after it is a decision, not a default.
No
Claim on your patients
They stay yours. We monitor, escalate and document — the relationship and the treatment plan remain with you.
Questions
The ones practices
actually ask.
Anything missing? Ask on the call — we would rather answer it before you enroll anyone.
Which patients are eligible?
Typically patients with hypertension, heart failure, diabetes, obesity, or a recent hospital discharge. Payer criteria vary by plan and condition, so we check eligibility before enrollment rather than after the first claim.
Who reviews the readings overnight?
Our clinical team in Philadelphia, 24 hours a day. Alerts follow the thresholds and escalation path your practice approves — including who we call, and in what order.
Does this replace our EHR?
No. Your EHR remains the record of care. We supply the readings, the alert log and the monthly report in a form your team can use for documentation.
What does it cost the practice?
There is no capital purchase. Pricing follows patient volume, device mix and support level, and is quoted after the demo. Hardware, shipping, replacement and patient support are part of the program.
What if a patient cannot use technology?
There is no app for the patient to learn. The kit arrives set up and readings send themselves. A family member or carer can help, and our support line is staffed by people, not menus.
How fast can we start?
Most practices complete the protocol call, training and first enrollments inside two weeks. The first monthly report follows 30 days later.
What happens if a device fails?
We ship a replacement and take the faulty unit back. The practice never buys or stores hardware, and the patient is not left without a device mid-monitoring period.
Start here
Bring us one clinician
and ten patients.
We will run the pilot, write the reports and show you the numbers at 90 days. If it is not working, you have lost a quarter of a program — not a capital budget.